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Free shipping Includes tracking
Get 10% off every order of 2 items or more
30 days hassle-free returns

Payment Policy

At AIDA LENA, you can always pay safely and easily. We offer multiple payment methods so you can choose what suits you best.

Available payment methods
iDEAL
Maestro
Visa
Mastercard
American Express
Bancontact
Google Pay
Apple Pay

Payment currency
All prices on our website are displayed in euros (€). When you order from outside the Netherlands, your bank may charge currency conversion fees or international transaction fees. For more information, please contact your bank or payment provider.

Secure payments
All payments on our webshop are processed via a secure SSL connection, ensuring that your personal data is transmitted safely. We use payment gateways that comply with international security standards, including PCI-DSS. In addition, we perform automated checks and secure transaction processing to protect you against fraud or misuse.

Company details

Company name: de Waal
Store name: AIDA LENA
Email address: support@aidalena.com
Telephone number: +31 970 10281471
Chamber of Commerce number: 86533916
VAT number: NL004262683B08

Opening hours (CET)

Monday to Friday: 08:00 – 18:00 (CET)
Saturday & Sunday: 10:00 – 16:00 (CET)

We aim to respond to all emails within 24 hours.